FICS ADMIN TEAM
A Global Team.
Here to Help.
FICS is supported by people working across countries and time zones to keep members, students, volunteers, national councils and international partners connected.
WHY THE ADMIN TEAM MATTERS
Keeping a Global Community Connected.
FICS operates internationally, but every member and partner still needs a clear, reliable way to reach the organisation.
The administrative team connects enquiries with the people responsible for leadership, governance and daily operations. It helps the wider FICS community find information, understand the next step and stay connected across regions.
FICS maintains its headquarters at the House of Sport in Lausanne, Switzerland, while its administration is delivered through a distributed international team.
ADMIN TEAM & KEY CONTACTS
Reach the Right Person.
General enquiries should begin with FICS Admin. Contact a specific office directly when your enquiry clearly relates to its published responsibility.
PRESIDENT - SWEDEN
Martin Isaksson
Contact for matters requiring the FICS President or Executive Council leadership.
Email the President View profile
SECRETARY-GENERAL - AUSTRALIA
Brian Nook
Contact for matters requiring the FICS Secretary-General.
Email the Secretary-General View profile
CHIEF OPERATIONS OFFICER - UNITED KINGDOM
Catherine Quinn
Day-to-day operations, commercial activity and member services.
Email the COO View profile
FICS ADMINISTRATION - AUSTRALIA
Trish Donoghue
General enquiries, administrative support and enquiry coordination.
Email FICS AdminENQUIRY GUIDE
Choose the Best Starting Point.
A clear subject line and the relevant details will help the team respond or route your enquiry efficiently.
General Enquiries
Membership, education, website, administration or questions when you are unsure who is responsible.
admin@fics.sportLeadership
Strategic leadership, representation and matters for the FICS President.
pres@fics.sportSecretariat
Formal organisational and Secretary-General correspondence.
secgen@fics.sportOperations
Operational, commercial and member-service matters for the Chief Operations Officer.
coo@fics.sportGames Administration
Games, event administration and volunteer-team enquiries.
games@fics.sportRESPONSE TIMES & OFFICE HOURS
Support Across Time Zones.
FICS Admin generally acknowledges email enquiries within 24–48 working hours.
Email is the preferred starting point because it allows you to include the full details of your enquiry and gives the team what it needs to provide a prompt follow-up.
AUSTRALIAN ADMIN SUPPORT
Published support hours
- Monday–Friday
- 07:00–18:00
- Saturday
- 08:00–12:00
- Time zone
- AEST (UTC+10) / AEDT (UTC+11)
The games administration service operates in the United Kingdom time zone.
STAY CONNECTED
Keep up with FICS news and education.
Follow the latest stories, seminar dates and ICSC updates between enquiries.
CONNECT WITH FICS
How Can We Help?
Tell the team what you need and include any relevant membership, course, event or organisation details so your enquiry can be directed correctly.